Readers are aware of an ongoing issue where Revenue-initiated emails in MyEnquiries can be overlooked if the email has been sent to an unattended or inappropriate email address. In response to the Institute’s representations at the Tax Administration Liaison Committee (TALC), Revenue is now providing a facility in MyEnquiries for users to mark a designated email address as the priority email address for sending Revenue-initiated queries. This enables practice staff with permissions to access that email address to ensure correspondence is not overlooked.
Revenue has provided instructions to assist practitioners in assigning a priority email address for MyEnquiries if they choose to do so. Revenue will issue a revised Tax and Duty Manual (37-00-36A) in due course.
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