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Business resilience in a time of turmoil

In today’s unpredictable business environment, organisations must invest in resilience to ensure they can withstand any disruption and quickly recover, writes Andy Banks  As Irish businesses grapple with a rapidly changing world, the challenges of geopolitical upheaval, soaring inflation and economic uncertainties have become ever more prevalent.   Added to this, businesses are facing the rising threat of cybercrime, supply chain challenges and the climate crisis.  To survive and thrive in this upheaval, Irish business leaders must be able to proactively anticipate and respond to disruption.  The key to success is resilience: the ability to navigate crises and the capacity to adapt and succeed in the face of disruption.   PwC’s Crisis and Resilience Survey 2023 delves into how organisations are directing their resources, efforts and investments toward building resilience to thrive in a state of permacrisis.  There are three ways organisations can embrace and invest in resilience to transform their operations in an era of constant disruption.  1. Integration: An integrated resilience programme is essential  It is no longer sufficient for organisations to operate in silos as they address today’s complex and interconnected risks. Both locally and globally, enterprises are moving towards an integrated approach to resilience.   They are centrally governing and aligning multiple resilience capabilities around what matters most to the business and embedding this programme into their operations and corporate culture.  2. Leadership: Thriving in a permacrisis means upskilling leaders and teams  Consistent with global trends, 33 percent of Irish respondents in the PwC survey said building a team with the right skills is a significant challenge in establishing a resilience programme. Fifty-seven percent of Irish organisations cite upskilling future leaders as one of the three most important elements of future-proofing resilience.  A successful resilience strategy and programme needs:  Executive sponsorship from the C-suite;  A senior leader with clear responsibility for the programme; and  A skilled team to drive the programme across the organisation.  3. Programme approach: Build operational resilience around what matters most  Organisations must build operational resilience and ensure that enterprise planning and preparation are part of a broader continuous cycle.   Irish organisations invest in teams to deliver on the resilience agenda, with 77 percent of respondents confirming at least one dedicated resource.   As more organisations integrate their resilience programmes, many firms worldwide are adopting the core principles of an operational resilience (OpRes) approach, focusing on protecting what matters most and prioritising investment based on what’s critical to their organisation and stakeholders.   This allows organisations to manage risks with high reliability and drive efficiency.  Those who have moved to an integrated resilience programme are significantly ahead in many of the core elements of OpRes: building a robust corporate immune system where an organisation can adapt, flex and grow stronger.  Technology-powered resilience   Distributed data, systems, processes and operational silos mean organisations struggle to obtain a complete view of their resilience, only identifying gaps when disruption hits.   The traditional approach to managing resilience is no longer working – simply checking off compliance with regulations does not deliver resilience.   Too many organisations miss opportunities to identify and rectify vulnerabilities before an incident occurs. What are the vulnerabilities you can and can’t live with? It’s time for a new approach.  Business leaders understand the need to underpin resilience strategies with technology that can intelligently aggregate data from across a business to provide an integrated, insight-driven single source of truth and greater agility in times of crisis.   Business leaders also want to use technology to create a living resilience programme they can continually test and evolve.  Andy Banks is Risk Assurance Solutions Partner at PwC 

May 05, 2023
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Professor Patricia Barker recipient of Outstanding Contribution to Accountancy award

Professor Patricia Barker has been recognised for her contribution to the accountancy profession. She received the “Outstanding Contribution to Accountancy” award at the 2023 Irish Accountancy Awards in Dublin. Professor Barker sat her accounting exams 50 years ago this year, becoming only the 20th female chartered accountant in Ireland in 1973. The Outstanding Contribution category recognises an individual whose work demonstrates a sustained commitment to the advancement of the profession. It recognises the exceptional abilities and achievements of Professor Barker, as well as her commitment to the organisations and teams she has worked with, and to the industry overall. Previous recipients of the award include Elaine Coughlan, FCA, Dr Laurence Crowley, CBE, FCA and Dr Margaret Downes FCA.   Chief Executive of Chartered Accountants Ireland, Barry Dempsey said  “Patricia Barker has devoted decades of service to the advancement of the chartered accountancy profession in Ireland, and around the world, and the Institute was fortunate to have her expertise on Council for almost a decade. She played an integral role in the advancement of education in accounting and finance over many years. At a time when it is more critical than ever that we attract a new generation of students into the profession, we have a renewed appreciation of the importance of her work. “The extent of her engagement beyond the profession however, on such a variety of boards and international bodies, is an outstanding embodiment of the role that Chartered Accountants can and should play in society. Her devotion to fostering higher ethical standards, greater equality and protecting basic human rights is a source of enormous pride for all of us who have had the pleasure of working alongside her at different junctures.” Accepting the award, Professor Barker said “It’s such an honour to accept this recognition. Our profession opened up to women in 1918, and it’s encouraging to see women now making up 50% of our numbers. It’s so important for women to act as mentors to other women entering the profession. “There is so much opportunity in the modern profession beyond the conventional accounting roles, and I would encourage chartered accountants to entertain opportunities to expand their careers, even it seems risky.  The sense of anxiety that accompanies these opportunities should also be embraced and balanced by a set of personally developed ethical values.” The Irish Accountancy Awards were launched in 2016 to celebrate excellence in the accountancy profession across a total of 27 categories.  

May 30, 2023
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New Chartered Accountants Ireland president Sinead Donovan vows to bridge gap to Next Generation accountants

Next Gen must be able to see themselves in our profession’ – Donovan   Demand for improved work-life balance remains and needs to be tackled – Donovan  New President takes office 37 years after late father, Cecil Donovan assumed same position 19 May 2023 – The newly elected President of Chartered Accountants Ireland has today highlighted the significant perception gap that exists among Gen Z considering accountancy as a career path.  Sinead Donovan, Chair of Grant Thornton Ireland and Partner in its Financial Accounting and Advisory Services practice has made positioning the profession to attract the next generation the key objective of her one-year term.   The AGM of Chartered Accountants Ireland, the longest-established professional accountancy body on the island of Ireland took place in Dublin today.  The new President takes office 37 years after her late father, Cecil Donovan and the Institute now has over 31,700 members in over 100 countries, and 7,000 students. Donovan cited new Chartered Accountant Ireland research, conducted under the auspices of Chartered Accountants Worldwide among Gen Z respondents in Ireland and around the world, to emphasise this perception gap among Gen Z.  The study aimed to find out how the qualification is perceived by this cohort, in the context of skills shortages affecting the accounting profession, and many other professions globally.  The survey results showed a significant perception gap between those surveyed who had no experience /engagement with chartered accountancy, compared to those who had commenced their training.  Respondents from Ireland reported seeing chartered accountancy as challenging (56%), numbers-based (34%) and boring (19%). They were considerably less likely than the global average to view the profession as purpose-led (2%), creative (0%) or exciting (4%). Encouragingly however, once they started their chartered accountancy training, Irish respondents were far more likely to view it as varied (increased from 8% to 25%) and purpose-led, and those describing it as “boring” halved.    Donovan noted,  “It’s clear that once students commence their training, they get a much better sense of what the qualification is about, but for those who haven’t made the decision yet, the perception gap is pretty stark.  Irish students recorded a significant difference in perception, which shows us there is work to do.  Engaging the next generation of accountants and the next generation of leaders will be front of mind for the Institute this year.” Routes into the profession There are more routes into the profession today than ever before, but Donovan reflected on what now needs to be done to promote the qualification to the next generation, including changing the established and accepted ways of doing things.  She said, “If the next generation does not buy into what we do and see itself in our profession, it will be because we are not adequately selling it to them, whether at school or third level, or in the early stages of their professional training. I want to ensure that students understand what ACA is and what the benefits of entering the profession are. Gone are the days of calculators and ledgers – our focus now is on technology; data analytics; leadership skills and global developments. Being an Irish Chartered Accountant is respected around the globe and the qualification enables truly global travel and ability to do business.  “There has been a lot of attention in public discourse about the need to step up post pandemic and help students and new recruits adapt to the working environment.  I firmly believe there is also a need for us to re-examine that status quo and use this opportunity to ensure the environment is one that works for the next generation of the profession too.  Those at the start of their careers are seeking a greater degree of flexibility and better work-life balance.  Our profession is in the middle of a recruitment and retention challenge and if we don’t step up to harness this talent pool, we are missing out.”        

May 19, 2023
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